Service Repair

Contact Customer Service:

To contact customer service, please email or call 847-498-0700.

Company Name:
Return Shipping Address:
Product Type:
Model Number:
Serial Number:
List problems with the equipment: (Please be specific, even if you have spoken with a technician over the telephone.)

We need 2 names and phone numbers to contact individuals at your company regarding the equipment repairs.
1. Technician Contact Name:*
Technician Phone Number:*
Technician Email:*
2. Accts. Payable Contact Name:*
Accts. Payable Phone Number:*
Do we require a written authorization, or P.O. to proceed with the repair?
No Written P.O.
Is it a Warranty Repair?
Yes No
Do you Require an Estimate?
No Verbal Written
Just Fix the Equipment?
Yes No Other:
How do you want it Returned?
UPS FedEx Other:
What Level of Shipping Service?
Ground 2-Day Overnight Other:
When returning the equipment to you, should we:
Invoice you for shipping? Add shipping to the repair costs?, or Provide an account number to bill directly:
Make sure that all the componenets are properly packaged. Ship insured with tracking ability. Call Customer Support - 847-498-0700 for Return Authorization Number. First, Print and then Submit this Form. Attach completed form to the product and write the return authorization number on the package.