Custom Product Survey


QuickSet is always looking for ways to make improvements to the quality of our products and services. If you have bought a Custom product from us before, please fill out this survey so that we may better assist you in the future.

Thank you,

Frank Perry
Executive Vice President


Your Name:
Title:
Company:
Address:
City:
State:
Zip:
Email:
1. How often have you contacted the QuickSet Sales/Application department?
0 Times 1 Time 2-5 Times >5 Times
2. How would you rate the person(s) handling your requests on each of the following?
Courtesy: Excellent Good Average Below Average
Helpfulness: Excellent Good Average Below Average
Knowledge: Excellent Good Average Below Average
Overall: Excellent Good Average Below Average
3. How would you rate the response time of our salesmen/applications engineer and support staff?
Initial Contact: Excellent Good Average Below Average
Follow up: Excellent Good Average Below Average
Has the applications engineer thoroughly covered your questions regarding QuickSet product and available features?
N/A Basic Very Good Too Much
Have you requested a quote from QuickSet? If so, what is your quote number?
Yes No
If so, have you received your quote on a timely basis?
Yes No
4. On a scale of 1-4, did the sales staff adequately answer your questions and provide you with the information you were looking for?
1 (excellent) 2 (good) 3 (average) 4 (poor)
5. How could we improve to better suit your needs?